Our Locations
THE RITZ-CARLTON, KAPALUA
MCS was awarded the Concierge Service Desk in 2013. That momentous achievement represents the first time The Ritz-Carlton, Kapaula has ever outsourced their concierge services in the entire chain, world-wide. This is the ultimate testimony to their belief in our impeccable staff who embody The Ritz-Carlton, Kapalua standards of excellence and attain the highest levels of guest service. Besides seamlessly managing two concierge desks on property, The Ritz-Carlton, Kapalua asked MCS to expand their services to include the operation of pool and beachside retail locations specializing in Maui Jim sunglasses, sunscreen, beach and pool toys, cabana rentals and all resort photography services.
Phone: 808-665-7089
HYATT VACATION CLUB, KA‘ANAPALI
MCS was chosen as the concierge, photography services and Maui Jim provider for this property in December of 2014 from several prospective operators. MCS was chosen because of their superior sales and concierge abilities.
Phone: 808-662-1017
KA‘ANAPALI ALI‘I RESORT
Activity World, (owned by Craig Hill) operated the concierge desks at The Ka‘anapali Ali‘i. After the acquisition of Activity World by Expedia, Expedia stayed on as concierge under Mr. Hill’s management. After Mr. Hill fulfilled his management contract for Expedia and started Maui Concierge Service, The Ka‘anapali Ali‘i asked MCS to return as their resort concierge in 2010. MCS provides two concierge locations, snorkel gear, boogie board rentals and resort photography. The onsite massage services are also fully operated and managed by MCS.
Phone: 808-661-3124
THE WHALER ON KA‘ANAPALI BEACH
MCS operates two concierge locations at the Whaler since 2016. Our full service lobby concierge and the pool/beachside which specializes in Maui Jim sunglasses, sunscreen, beach and pool toys, cabana rentals and all resort photography services.
Phone: 808-661-6032
NAPILI KAI BEACH RESORT
A traditional Hawaiian style historic resort where MCS provides daily concierge desk and photography services since 2012 while also helping to promote cultural activities on-site and nearby.
Phone: 808-669-9521